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Secoda Trustpilot reviews

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Trustpilot reviews of Secoda

2 critical0 mixed0 positive

Most critical first. Last updated 2026-10-20.

Criticaltrustpilot

Read Customer Service Reviews of sekoda.co.uk | 2 of 7 - Trustpilot

Created with AI, based on recent reviews Evaluating 124 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the items were heavily overpriced, poorly manufactured, and prone to breaking down shortly after purchase. Buyers also reported severe frustrations with the customer service and return policies, highlighting expensive shipping fees and inadequate refund offers. Some people were satisfied with certain products, mentioning that the devices worked properly and that the battery held up well over time. ... Rebranding cheap Chinese produced that you can find on Chinese marketplace websites at inflated prices claiming it's their own product. Then when it goes wrong they will NOT repay/resolve. Got smart sports watch for birthday. Within 3 weeks stopped working. Contacted company for them to do everything in their power to avoid suggesting there was any valid warranty claim. ... My wife brought me the GPS smartwatch as a Christmas present and after 2 months buttons stopped functioning, after three months the watch in general stopped functioning, and then stopped charging. ... I purchased a GPS smartwatch just over seven months ago, and it has completely failed. What started as the watch endlessly restarting itself quickly escalated into the vibration becoming permanently stuck on. ... I bought the Sekoda GPS Smart watch and it has been faulty from day one. The speaker was crackling and it took 2 minutes to get a GPS signal. I have contacted Sekoda and they are super slow in responding. After 5 months of back and forth, they are still not willing to offer any resolution to the problem.

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Criticaltrustpilot

Read Customer Service Reviews of sekoda.co.uk

# Sekoda Reviews ## Review summary Evaluating 124 reviews, most reviewers were let down by their experience overall. Consumers frequently complained that the items were heavily overpriced, poorly manufactured, and prone to breaking down shortly after purchase. Buyers also reported severe frustrations with the customer service and return policies, highlighting expensive shipping fees and inadequate refund offers. Some people were satisfied with certain products, mentioning that the devices worked properly and that the battery held up well over time. A few other reviewers felt that specific items, such as the clipper sets, performed adequately for everyday use despite the broader issues. ... ## Do not buy from Sekoda This company is definitely a scam. I purchased a smartwatch in July and had to wait quite some time for it to arrive. Shortly after receiving it, I noticed that it was not tracking my steps accurately. To verify the issue, I compared the smartwatch's readings with a separate pedometer over an extended period. The results were consistently and significantly different. I have spent weeks corresponding with the company and providing comparison data, but they continue to insist that the discrepancies are "normal." Despite claiming there is nothing wrong with the watch, they offered me a 15% refund. ... I declined the offer because I believe I am entitled to a full refund for a faulty product.

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