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# Tableau Software Reviews ... Tableau products and support have gone downhill since salseforce acquired it. ... ## Disappointed with Tableau for teaching I had been using Tableau Cloud since 2021 under Tableau for Teaching program, but suddenly, in May 2026, I lost access to my Tableau Cloud site without any notification whereas my one year licence is due to expire on December 2026. ... I now regret choosing Tableau as part of my teaching and would be reluctant to recommend it to other academics. ... I've worked in many tech companies, some of which have Tableau as their reporting system. ... Tableau is going down since Salesforce acquired it. ... I tried to explore Tableau to learn data visualization — but without clear warnings, I was redirected into creating a Salesforce account and got unknowingly enrolled in a paid subscription. As someone new to the platform, I had no idea that Tableau and Salesforce shared accounts or billing systems, and I never agreed to any paid service. I reached out immediately to cancel, but both Tableau and Salesforce ignored my requests until I was eventually billed $120 — for a service I never used. This was my first interaction with Tableau and it left a terrible impression. ... If you’re new and trying to learn Tableau, be very careful — what looks like a free educational trial could secretly activate a Salesforce contract. ... The whole concept of storing data connections within these tableau workbooks means you basically cannot copy workbooks between environments. ... The overly complex user permissions, The incredibly unintuitive tableau desktop development environment.. ... We have had a really bad customer service issue with getting this software billed correctly and are really disappointed with the lack of accountability with the sales rep and good luck with getting a refund on software (Tableau) if you have problems. My boss and I were excited to try Tableau with our business data to make reports and get better data analysis as their ads imply. ... Think twice before signing up to Tableau. ... My experience with Tableau was in connection with Salesforce. ... Until this week I was a big advocate for Tableau - as a data consultant, it was my preferred tool for clients to use. ... ## Billed erroneously for a second license and Tableau hasn't resolved Our company had one Tableau Cloud Creator license and when we downloaded the Desktop version, the only way to do it was apparently through a "free trial" even though our rep told us that our Creator license price included the Desktop version. ... "Question for you - I downloaded Tableau desktop today, but the only option I saw was to sign up for a 14-day trial. ... Meanwhile, Tableau did add another license (that we did not request) and it has been weeks and they still have not resolved it and keep sending us "outstanding invoices." ... Great tool, but horrible customer service operations backing Tableau. I believe Tableau should have its own Customer Support team and not a sub of Salesforce. With the cost of the Tableau License one would expect a better support service. ... Tableau is one of the most powerful analytics software including drop screens and dynamic filters.
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